Data Management for Housing Associations

A complete data management software solution for social housing providers.

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We can help you transform the management of your data estate

Data is the lifeblood of housing associations, and poor quality, badly managed data will hinder key business processes, threaten compliance, and risk your organisation’s reputation. 

With a footprint in the majority of the UK’s Housing Associations and over 2000 bespoke rules developed to support sector specific data needs, Experian provides a comprehensive toolkit of solutions to cleanse and validate your data, help achieve compliance with the complex and diverse requirements of the sector, manage and automate data quality, and govern data to maintain standards and deliver trust in your most valuable asset.

Assess and triage your data

Accurate, high-quality data is an essential part of Housing Association operations. Up to date, clean and consolidated data will enable you to streamline operations, optimise processes, cut costs, and deliver a better level of service to your community.

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Cleanse data

Inaccurate contact data impacts communication with residents, suppliers and employees. Cleanse, validate and format address, email and phone data in real-time or bulk ensuring only accurate data enters your systems and powers your processes.

Identify problems at source

Understand where and when data quality issues are created to prevent them from recuring by combining data quality and governance checks for easy issue resolution.

Maintain data quality

Implement controls to ensure property data includes all relevant components and surveys on those components, that these are up to date, in the right condition, and that tenancy data is accurate.

Assess the impact of data quality

Gain clarity into data quality issues, and business buy in to resolve these with impact assessment. Accurately measure the cost of data quality, at the level of an individual item or across an entire housing process.

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Preconfigured rules

Over 2000 data quality rules, developed in partnership with leading Housing Associations, available to deploy to begin profiling, identifying issues and driving value from your data.

Cost monitoring

Assign costs to key business processes and link back to data to understand the commercial impact of data quality on your business.

Categorise and prioritise data

Create data categories, prioritise these and set the severity of data quality impact, plus set threshold criteria so that when a threshold is met can be notified.

Comply with regulation

With a complex and changeable regulatory backdrop, the ability to use data to support, deliver and demonstrate compliance is key. Our solutions help organisations monitor completeness, validity and suitability of their data, allowing them to address problems and harness their data for compliance. Identify missing data and issues; highlight where components have surpassed their age limit, are overdue or don’t meet certain standards; and ensure data quality supports rather than hinders compliance processes.

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Assess your current data quality

Use our package of pre-built rules and impact assessment tool to screen your data and determine whether it is fit for purpose.

Utilise prebuilt rules

We offer over 2000 data quality rules, developed in partnership with leading Housing Associations to deliver against the Statistical Data Return, Decent Homes, Building Safety Act, HHSRS and more. Profile your data, and identify and resolve issues to achieve compliance and drive value.

Manage stock condition data

Ensuring your stock data is populated and accurate is critical. Identify where stock data sits across your system, how it moves around your organisation, and where you have data quality issues; to drive improvement and power business operations.

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Map your data

Identify and map your full data estate, for a clear understanding of all data assets and clarity over how data moves and changes across the organisation.

Assign data ownership

Ensure all data items have an assigned owner to drive accountability and ensure data is correctly maintained and managed.

Assess data quality

Review, deduplicate and profile data to identify and resolve gaps, errors and inconsistencies.

Better decision-making

Refine your data management process to gain the control and understanding of your data to power decision making. We help you turn your data into the fuel that powers success.

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Assign data ownership

Ensure all data items have an assigned owner to drive accountability and ensure data is correctly maintained and managed.

Dashboarding

Develop high level visuals for data quality monitoring, includes counts over time and error trajectories to enable forecasting of future data quality measures to continually improve data standards.

Data glossary

Set agreed definitions for data items and build a glossary of key terms for business wide alignment. This allows for easier decision making by creating a unified view and aligned understanding of the data estate.

Data mapping

Understand how data interacts with and across systems, reports and processes to deliver greater understanding of the organisation’s data architecture, master systems and any transformations that occur.

Improve tenant experience

Help ensure tenant data, service charge data and transactional rent data is up to date and accurate to ensure fair charging and treatment, and make sure you can contact individuals when needed.

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Cleanse data

Contact data degrades rapidly, which can impact communication with residents, suppliers and employees. Cleanse, validate and format address, email and phone data in real-time or bulk ensuring only accurate data enters your systems and powers your processes.

Cleanse reports

Generate summary and detailed views of data quality errors and impacted records, to rapidly resolve issues and report on data quality to the wider business.

Get in touch

We can tailor our data management solutions to meet your business needs. Let's talk.

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